Mobile Sim Card in Sri Lanka FAQs

Steps to get a sim card in Sri-Lanka

1. Which are the Mobile Network Provider?

Sri Lanka has several mobile network providers, each offering different plans and services. The most popular ones include:

• Dialog Axiata
• Mobitel (Most common sim provider)
• Airtel
• Hutch

Before choosing a provider, consider factors such as coverage, data packages, and pricing to find the one that best suits your needs.

2. What are the Required Documents?

To get a SIM card in Sri Lanka, you will need to provide some identification. The required documents usually include:

• For the people who are traveller they must carry a valid passport with them.
• A local address (if applicable)

Make sure you have photocopies of your passport and any other identification ready, as some stores may require submissions.

3. Where to get SIM card?

You can purchase a SIM card at various locations, including:

• Official retail stores of the mobile network providers
• Supermarkets and electronics stores
• Airports (Bandaranaike International Airport has kiosks where you can buy SIM cards upon arrival)

Look for an official store to ensure you are getting a legitimate SIM card.

4. What is the popular sim card

Mobitel is the most popular sim card

 5. Select a Plan

Once you’re at the store or you can select a plan through Apps like Airtel app, you can choose from different prepaid plans. Options typically include:

• Data packages for internet usage
• Voice call plans for local and international calls
• Combo plans that offer both data and calling minutes

Discuss your needs with the staff, and they can help you find the most suitable package.

6. What is the Activation Process

After selecting your plan, the staff will help you insert the SIM card into your phone and guide you through the activation process. This usually involves:

• Entering some basic information into their system
• Activating services (which may take a few minutes to become operational)

Make sure your phone is unlocked and compatible with the SIM card you purchased.

7. How to add Top Up and Recharge

Most SIM cards in Sri Lanka are prepaid. You can recharge your balance through:

• Retail outlets of the network provider
• Supermarkets and convenience stores
• Online methods through banking apps or mobile applications provided by the service provider

8. Using Your SIM Card

Once activated, your SIM card should be ready to use. You can make calls, send texts, and access mobile data. Make sure to check your balance regularly to avoid running out of credit.

9. What is the cost of sim card in Sri-Lanka?

The cost of a SIM card in Sri Lanka typically ranges from LKR 100 to LKR 500, depending on the provider and the included benefits where 1 INR (Currency of India) = 3.47 LKR (Currency of Sri Lanka)